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Case Study
Cross-Platform Field Service App
Offline-first React Native app for 400+ field engineers. Job tracking, parts inventory, and a sync engine designed for spotty rural connectivity.
Overview
About this project.
Offline-first React Native app for 400+ field engineers replacing a paper + clipboard workflow — job tracking, parts inventory, and a sync engine designed for spotty rural connectivity.
Highlights
Feature set
Offline-first sync
- Conflict-resolving local queue
- Background sync over flaky connections
- Encrypted on-device storage
Field UX
- One-handed job flow for gloved hands
- Barcode + NFC parts lookup
- Photo capture with auto-attach to jobs
Routing intelligence
- GPS breadcrumbs for SLA evidence
- ETA recompute on traffic + cancellations
- Skills-based dispatch routing
Inventory + dispatch
- Live parts availability per van
- Route-aware job assignment
- Replaced clipboard workflow for 400+ engineers
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